This year your Bicycle NSW membership card has gone digital! That means you can take advantage of benefits from your phone, mobile device and computer. We know you will enjoy your new Digital Membership Card which can be stored in a smart device digital wallet.

We understand most riders carry their phones on them 24/7. Here are some of the benefits of having your digital Membership card stored on your smart device.

  1. Emergency contact details in case of an accident
  2. Easy access to Membership details for cycling event registration
  3. Direct access to our list of affiliated partners


Personalised Membership Cards are accessible via your Bicycle NSW Membership emails.

Digital Membership Card FAQs

What is the Bicycle NSW digital membership card?

It is a personalised card with all of your Bicycle NSW Membership details that you can save to your smartphone or computer.

What if I don’t have a smartphone?

You can open your card on a computer and save it there. Alternatively, you can print your card out so you have a hard copy as well.

How do I get my digital membership card?

The link to  your personalised card will be on all of your monthly Bicycle NSW Membership emails. If you do not not receive these emails, please email us at or give our friendly team a call on 02 9704 0800.

My full name isn’t appearing on my digital membership card – is there something wrong?

No, your digital membership card was downloaded successfully. Unfortunately, due to character limitations within Apple Wallet and PassWallet some names may be truncated when they appear on the front of the digital membership card.

What if I have multiple people under my Membership, can I get a card for them as well?

You sure can! For Household Memberships, we can give each person their own card, you just need to let know us.

Please email us at or give our friendly team a call on 02 9704 0800.

What is Apple Wallet?

Apple Wallet is an application developed by Apple, which is available for devices running iOS 9 or above. For more information regarding Apple Wallet, please view Apple’s website here.

Apple Wallet is available for iPhone® or iPod touch® users using iOS 9 or above.

You can read more here.

What devices can I use passes on? Will this work on my phone/Apple Watch/iPad/HTC/Windows Phone/Android device?

Passes are only officially designed to work on iPhones, Apple Watch and iPod touches running iOS 6 or later (but unfortunately not iPads). However, our site generates a virtual pass that can be viewed from any modern web browser so you can use our passes on Windows, Android, iPad or whatever you carry around.

Can I see how this all works?

We have set up a demo that you can use to see how push notifications are displayed.

I have downloaded my card, but it is not showing in Apple Wallet?

When download is completed, your card will appear on your screen. You'll need to click on the 'Add’ button in the top right corner of the screen. This will ensure that the card is available whenever you click the Apple Wallet icon.

How do I delete the digital member card from my iPhone?

On iPhone: Open your digital membership card and click the “I” icon to reveal the “back” of the card. Then, tap the “Trash” icon in the upper left hand corner. Your digital membership card will then be deleted from Apple Wallet.

What is WalletPasses?

WalletPasses is an Android application available for download via Google Play. It provides access to Passbook (.pkpass) files on most Android phones. For more information on PassWallet visit the Google Play app page here.


WalletPasses is compatible with most Android phones. If you experience issues running the app please contact

How do I add a card to my phone?

You can download your member card onto your phone by visiting your latest Membership email.

Android users will need to download the WalletPasses app from Google Play then add the card by clicking the link in the message.

What If I’ve downloaded the card on my Android phone that doesn’t have WalletPasses?

Go to the Google Play store to download and install WalletPasses.

When you open WalletPasses for the first time, it offers you to scan your device for passes.

Accept and your BNSW member card will automatically be added to your WalletPasses.

How do I delete the digital member card from my Android?

On Android: Open your Pass and tap the “Trash” icon in the bottom left hand corner. Your Pass will then be deleted from Passbook

I have a lost or stolen device, is there a risk?

The information contained in your member card cannot be used to access details of your BNSW account.

I have a question that was not addressed in this FAQ. What should I do?

Please visit the Pass Source FAQs here for more information and more details about your digital membership card.