Join Bicycle NSW today for insurance coverage whilst cycling
To get action from a particular operator on moving or relocating a share bike, please contact the relevant operator via the details below.  Details should also be written on the bike.
Lime (green bikes)
support+au@li.me / 1800 861 305
Exploring the city with HelloRide
Hello Ride (blue bikes)
Ario (white bikes)
support@ario.ai / 1800 882 746

Alternatively, you can use the app Snap Send Solve to report to Lime or Hello Ride.