Does the insurance cover differ on the Individual, Concession or Household membership?
There is NO difference in insurance cover between the three membership options. All three membership options include the same level of personal accident and public liability insurance worldwide.
What differentiates Individual, Concession and Household membership?
Our Concession Membership makes coverage more accessible to those under 25 living away from home and those over 65.
Our Individual Membership is for all individuals between 25 and 65.
Our Household Membership is a firm favourite with families including the new opportunity to cover your dependents up to 25 years of age. Household memberships can include dependents living at home up to the age of 21, or up to 25 if the dependent lives at home and is a full time student.
Last year I paid less for my membership! What’s going on?
All prices are pro rata based, starting on July 1st and ending on June 30th. The price of the membership decreases day by day.
Can I become a member if I don’t live in NSW? Am I covered with insurance?
Yes, as long as you are an Australian resident you can become a member & be covered by our insurance world wide. Unlike some other bike organisations, the Bicycle NSW insurance benefits apply equally to residents of all Australian states.
Does your insurance cover me when riding overseas?
Yes it certainly does. You can ride anywhere in the world in the know that you are fully covered for both personal & third party insurance.
Does your insurance cover me when riding for work purposes?
Yes! Whether you are riding to work, to meetings for work, between workplaces or work sites, or if your main form of employment requires you to ride a bike, your bike riding is covered in addition to any SafeWork legislation and benefits that may apply.
Does your insurance cover me when riding an electric bike?
Yes! We know that electric bikes can make participating in bike riding that much easier, so no matter what kind of bike you ride – an electric, a fixie, a bmx, a mountain bike, a road bike or even a tricycle, you are covered for riding a bike anywhere in the world.
My password isn’t working, or I don’t remember my password. What shall I do?
Simply click on ‘Lost your password?’ and you will automatically be sent a new password to your email address. You can then login and update the password to your unique preferred password. If you don’t receive the email containing your reset password please check your ‘junk’ or ‘spam’ folder in case it’s been diverted there.
When does my membership expire?
All memberships expire on June 30th, end of the financial year in which you join.
Will Bicycle NSW remind me when my membership is due to expire?
Yes. We will continue to send out an email reminder to all members the weeks prior to the end of June.
Why do I have to enter my details in every year when I renew?
Unfortunately at this stage you are still required to fill in all your details again. We are currently investigating an easy way to achieve auto-fill of your details, as we’ve taken on a lot of member feedback when it comes to the renewing process, and hope to be able to provide this in the very near future.
I joined only a few months ago, so why am I being asked to renew my membership again?
All Bicycle NSW memberships expire on June 30th each year. Any membership fees you pay after 1st July are based on a pro rata rate which charges you only for the days of membership from the time of joining through until the end of the membership period at June 30th.
How do I get a membership card?
Membership cards are now digital, and in your membership active email which you will receive in the week after payment is received. You can print this letter and cut out the card if you want a physical copy. Otherwise, use a smart phone to take a screenshot, or simply file the electronic membership letter for easy access anywhere, anytime.