All Bicycle NSW Memberships are subject to the following terms and conditions. By purchasing a Bicycle NSW Membership, you agree to these terms and conditions.
Terms of Membership
Upon becoming a member of Bicycle NSW, you agree to be bound by Rules of Bicycle New South Wales Incorporated which you can view here.
The Bicycle NSW membership year commences on July 1 and concludes on June 30 the following year. Any membership purchased after July 1 will be charged a pro rata fee, commencing on the date of purchase and concluding on June 30 the following year.
There are no refunds to any membership, except as required by law. Membership is not transferrable. Subject to the Rules of Incorporation, Bicycle NSW reserves the right to change these terms and conditions at any time without notice.
Bicycle NSW offers three different membership categories.
- Individual memberships: can only be purchased by people who are 16 years of age or older on the date or purchase
- Household memberships: include up to 2 adults and 6 children where an adult is defined as any person who is 18 years or older at any time during the period of membership. All members of a household policy must reside at the same address for at least 50% of the time.
- Concession memberships: for those who are under 25 years of age or over 65 years of age at the date of purchase.
Bicycle NSW memberships renew on June 1 for the following membership year, beginning on July 1. This is done to ensure that all Bicycle NSW memberships are renewed prior to July 1 and that members are covered by insurance 365 days a year.
Bicycle NSW will provide notice of the relevant membership fee and all impending charges made to the Member for the forthcoming year, by May 1 (one month prior to the renewal taking place).
All Bicycle NSW members have the option of whether their subscription automatically renews into the forthcoming membership year. Upon signing up, new members are able to select ‘Yes’ or ‘No’ to determine if their membership automatically renews. Current members are contacted in advance of the renewal date, providing them an option to turn on/off automatic renew before their membership renews for the forthcoming year.
Members can alter their automatic renewal preference by notifying the Bicycle NSW Membership team at (02) 9704 0800 or via email at firstname.lastname@example.org. Notice via email must be given 5 business days prior to renewal for the forthcoming membership year.
Where Members have agreed to have their membership automatically renewed, they authorise Bicycle NSW to debit their nominated credit/debit card for the applicable membership fee for the forthcoming membership year. The automatic renewal option is only available for payments made by credit/debit cards.
Bicycle NSW members are able to make a membership payment through a personal credit/debit account, or through a cheque
- It is the Member’s responsibility to ensure that their provided account details are current and correct, and that they have sufficient clear funds available in the nominated account on the scheduled renewal date.
- If a payment fails to process on the scheduled date, further attempts are made to clear all funds. Members are notified to their designated email address, when a payment fails.
- Where a Member believes a withdrawal has been processed incorrectly, they can contact the Bicycle NSW Membership team on (02) 9704 0800 or via email at email@example.com to request a refund.
- Refunds to an account can take up to 10 business days to fully process.
Bicycle NSW has negotiated a group insurance policy provided to our Members as part of Bicycle NSW Membership. This insurance is arranged by V-Insurance Group Pty Ltd, an authorised representative of Willis Australia Limited ABN 90 000 321 237, Australian Financial Services License No: 240600.
Cover under the Member Insurance is provided to those members of Bicycle NSW whose Membership is/was current at the time of incident.
Cover under the Member Insurance commences at the time you pay for your membership. Cover under the Member Insurance ceases at 11:59pm on 30 June each year (assuming it has not been renewed).
For Household Memberships – you must be able to provide proof that all household members reside permanently at the same address in order to be covered by the Member Insurance.
The coverage, terms and conditions of the Member Insurance are negotiated annually and subject to change. Full policy terms, conditions and exclusions for the Member Insurance can be viewed and downloaded here or provided free of charge.
Bicycle NSW does not hold an Australian Financial Services Licence (AFSL) and is not an authorised representative of a person who holds an AFSL and as such can only provide basic factual information about the Member Insurance, as set out on this Website. Any queries you may have should be directed to V-Insurance on 1300 945 547 or firstname.lastname@example.org.
You should consider the appropriateness of the Member Insurance, having regard to your particular objectives, financial situation or needs, before electing to take out a Membership. Bicycle NSW has not considered your circumstances and so cannot advise you whether the Member Insurance is suitable to you. You should consider obtaining financial product advice in relation to the Member Insurance from a person who is able to give such advice under an AFSL.
Member Insurance Currency
Holders of a Membership may confirm the currency of the Member Insurance by calling V-Insurance on 1300 945 547 or email@example.com.
In the event that the Member Insurance coverage is altered, endorsed, cancelled or lapsed, we will take reasonable steps to advise you through your selected communication method and our standard communication channels: e-news and this Website. You should regularly review the Website and the V-Insurance website for updates on the Member Insurance.