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Contact Bicycle NSW via email or phone.


Phone: (02) 9704 0800

Address: Bicentennial Drive, Bicentennial Park, Sydney Olympic Park NSW 2127

Postal Address: PO Box 293 Concord West NSW 2138

Our business hours are Monday to Friday, from 8 AM to 4 PM

2020/21 Holiday Office Hours

Please be advised of our 2020/2021 Christmas Holiday office hours:

  • From Thursday 24 December 2020 until Monday 4 January 2021 the office will be closed. Email or phone messages will be attended to in the first week of January 2021.
  • Between Monday 21 December and Wednesday 23 December 2020 and Monday 4 January and Monday 11 January 2021 there will be reduced staff (between 8 AM - 4 PM). This could mean that it will take us longer than usual to respond to your enquiries.

Have you purchased a Membership or a Membership upgrade after Thursday 17 December? You will receive your welcome newsletter and (updated) digital Member pass in the first week of January 2021. As long as your payment is complete, your Membership is active and you are covered by our comprehensive rider insurance.